FAQ's

Q: Question 1:👉 What is your minimum order quantity (MOQ)?

Answer: Our standard MOQ for Safe Swim Buoy is 50 units per style per color and workwear 35-40 units for size combination. For sample evaluation, we may offer a one-parcel trial (1-3 pcs) subject to availability.

Q: Question 2:👉 Do you offer logo printing or custom branding?

Answer: Yes. We provide logo printing and color customization for bulk orders over 3 cartons. Custom branding requires additional lead time and design confirmation.

Q: Question 3:👉 How long is the production and delivery lead time?

Answer: For in-stock items: 3–7 working days to dispatch. For made-to-order products: 15–30 working days depending on order volume and customization.

Q: Question 4:👉 Where do you ship from and do you support international delivery?

Answer: We ship from China (FOB Shenzhen) and Taiwan depending on product line. International courier (DHL/UPS), sea freight, or FBA delivery are available upon request.

Q: Question 5:👉 How do I become a distributor or reseller?

Answer: Simply fill out our distributor inquiry form and tell us about your store or business. We support flexible consignment, wholesale, or private label models depending on region.

Q: Question 6:👉 Do you provide marketing materials or support to distributors?

Answer: Yes. We offer product catalogs, high-resolution images, and technical data sheets. For approved partners, we also support co-branded content and packaging solutions.

FAQ

Question 1:👉 What is your minimum order quantity (MOQ)?

Answer:
Our standard MOQ for Safe Swim Buoy is 50 units per style per color and workwear 35-40 units for size combination. For sample evaluation, we may offer a one-parcel trial (1-3 pcs) subject to availability.

Question 2:👉 Do you offer logo printing or custom branding?

Answer:
Yes. We provide logo printing and color customization for bulk orders over 3 cartons. Custom branding requires additional lead time and design confirmation.

Question 3:👉 How long is the production and delivery lead time?

Answer:
For in-stock items: 3–7 working days to dispatch.
For made-to-order products: 15–30 working days depending on order volume and customization.

Question 4:👉 Where do you ship from and do you support international delivery?

Answer:
We ship from China (FOB Shenzhen) and Taiwan depending on product line. International courier (DHL/UPS), sea freight, or FBA delivery are available upon request.

Question 5:👉 How do I become a distributor or reseller?

Answer:
Simply fill out our distributor inquiry form and tell us about your store or business. We support flexible consignment, wholesale, or private label models depending on region.

Question 6:👉 Do you provide marketing materials or support to distributors?

Answer:
Yes. We offer product catalogs, high-resolution images, and technical data sheets. For approved partners, we also support co-branded content and packaging solutions.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at info@urworkwear.com

Other inquiries? Let's chat.

Please email us at info@urworkwear.com