Shipping policy

SHIPPING POLICY

Last updated: October 3, 2026

Thank you for choosing KAPSULE. We work with trusted fulfillment partners to get your swim gear to you safely and efficiently.

1. Order Processing

  • Orders are typically processed within 1–2 business days, Monday–Friday, excluding holidays.

  • You will receive an order confirmation after your purchase is placed.

  • Once your order has shipped, you will receive a shipping confirmation with tracking information.

  • Orders placed on weekends or holidays may be processed on the next business day.

2. Shipping

We currently ship within the United States, including Alaska and Hawaii.

Orders may be fulfilled and shipped through Amazon fulfillment services and their designated delivery carriers.

Standard Shipping

  • Estimated delivery time will be displayed at checkout.

  • Shipping costs, if applicable, are calculated at checkout.

  • The available shipping method and carrier may vary depending on your delivery address and inventory location.

Expedited Shipping

When available, expedited shipping options and estimated delivery dates will be displayed at checkout.

Shipping availability, cost, delivery speed, and carrier are determined based on the destination, inventory availability, and fulfillment service selected at the time of order.

3. Delivery Estimates

Delivery dates shown at checkout are estimates and are not guaranteed.

Actual delivery times may vary due to carrier delays, weather, holidays, inventory availability, address-related issues, or other circumstances beyond our control.

Once an order has shipped, you can use the tracking information provided in your shipping confirmation to monitor its delivery status.

4. Delivery Issues

If your order is delayed, damaged, or marked as delivered but you cannot locate it, please contact us at:

info@kapsuleswim.com

Please include your order number and any relevant tracking information so we can assist you.

5. Incorrect or Incomplete Shipping Information

Please make sure your shipping address is complete and accurate before placing your order.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.

KAPSULE LLC
Email: info@kapsuleswim.com